Accounts and identifiers
The app does not ask for or collect personally identifying information such as your name, email address, phone number, or date of birth. There is no sign-up screen.
Instead, the first time you open the app, a Firebase authentication account is created automatically through Seori Labs Platform, and that account’s identifier (uid) becomes your player identifier. It is a random string and is not linked to your real name or contact details.
The player identifier is not offered as a device transfer code. The app can issue a separate support code for a web account deletion request; the server stores its hash rather than the code itself.
What the app processes
Saved data covers your progress (tower and stage, stats, equipment and avatars, currencies, objectives and mail, season pass, attendance) and your settings (sound, vibration, text size, display language). These are stored on your device and, when cloud save is available, in a server document keyed by your player identifier.
The following analytics choices are planned for the Android and iOS 1.1.3 update. Revising this webpage does not change collection in the earlier versions currently available. After you install 1.1.3 or later, usage analytics is off by default in every region, including when existing saved data contains no analytics choice.
Only if you explicitly enable usage analytics in the app settings do we process app-instance identifiers, app, operating-system and device information, regional information such as country, session and screen-use information, and in-game events such as game start, regression, currency earned and spent, and first prestige through the native Google Firebase Analytics SDK.
Native Android and iOS analytics does not receive your player identifier (uid) or its hash, and our app code does not set the GA4 user-ID field. Your analytics choice is stored only on this device. Analytics signals for advertising storage, advertising user data, and advertising personalization always remain denied.
The app does not access location, contacts, photos, video, microphone, health data, or your address book.
What appears on leaderboards
The app has an all-time leaderboard and a season leaderboard. Entries carry the player identifier and the highest tower and stage reached, and are shown to other people using the app.
The app currently has no nickname field, so the player identifier itself is displayed on the leaderboard. It is not linked to your real name or contact details, but if you prefer not to appear there, see “Your choices” below.
If an implausible score increase is detected, we may stop showing that account on the leaderboard. Progress itself is still retained and is not deleted.
Advertising and in-app purchases
The app may use Google AdMob for optional rewarded ads. While ads are enabled, Google and advertising partners may process IP addresses and approximate location derived from them, permitted device or advertising identifiers, ad interactions, and diagnostic information for ad delivery, measurement, and fraud prevention, under their own policies.
On Android, the Google Advertising ID (AAID) is used for ad delivery and click-fraud prevention. You can reset or delete it in your device settings.
If you make an in-app purchase, the receipt issued by the store (Google Play or the App Store) is sent to our server for validation, and the result is recorded in a currency ledger. Payment instrument details such as card numbers are handled by the store; Seori Labs neither receives nor stores them.
Advertising and in-app purchases can be switched on and off by remote configuration. While they are off, the related processing does not occur.
Purposes and legal bases
Progress and settings are processed so that you can resume play and keep your progress when you change devices.
Analytics data is processed to monitor stability and to tune difficulty and in-game economy balance. Optional usage analytics in 1.1.3 or later is based on your consent, which is not a condition of playing. Essential server processing for authentication, progress storage, and transaction validation is separate from this analytics choice.
Leaderboard data is processed to provide the competitive feature you choose to take part in.
Receipt validation and the currency ledger are processed to fulfil purchases and prevent duplicate grants, and to meet transaction-record retention duties where applicable law requires them.
Processors and transfers
Seori Labs does not sell personal information.
Google processes data for Firebase authentication and storage (Firestore), Cloud Functions execution, Analytics, and AdMob ad delivery. Google’s handling is governed by the Google Privacy Policy and AdMob policies.
Traffic between the app and our servers is encrypted with HTTPS/TLS. Our servers are hosted in an Asian region, though data may be processed outside your country depending on the provider’s configuration.
Retention and deletion
Progress stored on your device is removed when you uninstall the app. The cloud save remains on the server, but a new installation creates a new guest account and does not automatically recover the old progress.
Server-side progress is retained until you request deletion or delete your account. Copies may also be kept to recover a corrupted save or examine a save conflict.
Analytics data is retained for the period configured in Google Analytics, after which it is deleted or aggregated and de-identified.
A separate page explains how to delete your account and data. For questions, write to cs@seorilabs.com.
Your choices
In 1.1.3 or later, turn the Usage analytics setting ON to agree to collection, or OFF to withdraw consent at any time. Refusing or withdrawing does not disadvantage you in using the game. Your choice is stored locally on the device, separately from your account, currency ledger, and saved game progress.
Turning analytics off changes the consent signal to denied, stops SDK collection, and clears queued events that have not been sent. A saved choice also applies on the next launch. If a storage error is shown, check the setting again next time. Withdrawal stops future collection and does not automatically delete previously processed data.
Withdrawal does not affect the lawfulness of processing based on consent before withdrawal. You can request applicable privacy rights, such as access or deletion, for existing analytics data by contacting cs@seorilabs.com.
If you prefer not to use cloud save, you can play with the device offline. Progress then stays only on the device and cannot be recovered if the device is lost.
If you do not want to appear on the leaderboard, say so in your deletion request and we will remove only the leaderboard entry.
On Android you can reset or delete your advertising ID under Settings > Privacy > Ads. On iOS you can manage app tracking requests under Settings > Privacy & Security > Tracking.
Age eligibility and minors’ privacy
Reascend is available only to adults aged 18 and over worldwide. It is not directed to anyone under 18, and we do not knowingly collect minors’ personal information.
If you believe information about someone under 18 has been collected, write to cs@seorilabs.com and we will delete it without undue delay.
Changes to this policy
If this policy changes, we update the effective date on this page. Where the purposes or categories of processing change materially, we also notify you inside the app.
Contact
For questions about how we handle data, write to cs@seorilabs.com.
